Status:
COMPLETED
OPEN & ASK: Improving Patient-Centered Communication in Primary Care
Lead Sponsor:
University of California, San Diego
Collaborating Sponsors:
Reliant Medical Group
University of Massachusetts, Worcester
Conditions:
Patient Engagement
Physician's Role
Eligibility:
All Genders
18+ years
Phase:
NA
Brief Summary
This large scale multi-center cluster randomized controlled trial (RCT) is designed to assess the comparative effectiveness of three interventions in diverse ambulatory care settings and patient popul...
Detailed Description
This is a three-arm, multi-site, cluster-randomized controlled trial, comparing three approaches to improve communication between patients and their doctors. Three health systems will participate in t...
Eligibility Criteria
Inclusion
- For patient participants:
- Adults 18 years and older,
- Have an activated account to the patient portal of the electronic health record
- Able to read/write in English or Spanish
- Have an appointment with their PCP, who has volunteered to be participate in the study, during the data collection period
- Willing and able to provide informed consent and complete brief questionnaires online.
- For health care team (primary care providers, nurse and medical assistants) participants:
- Employed at one of the participating study clinics
- Willing and able to provide informed consent and complete brief questionnaires online.
Exclusion
- For patient participants:
- People who don't speak English or Spanish
- People who do not have an active My Chart/My Health Online account.
- Younger than 18 years old.
Key Trial Info
Start Date :
January 23 2018
Trial Type :
INTERVENTIONAL
Allocation :
ACTUAL
End Date :
September 30 2022
Estimated Enrollment :
5565 Patients enrolled
Trial Details
Trial ID
NCT03385512
Start Date
January 23 2018
End Date
September 30 2022
Last Update
November 14 2022
Active Locations (3)
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1
Palo Alto Medical Foundation Research Institute
Mountain View, California, United States, 94040
2
University of California San Diego Health System
San Diego, California, United States, 92093
3
Meyers Primary Care Institute at University of Massachusetts Medical School/Reliant Medical Group
Worcester, Massachusetts, United States, 01605