Terms of ServiceWelcome to DecenTrialz Labs Private Limited (doing business as DecenTrialz) ("company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of DecenTrialz’s website, applications, and related services (collectively, the "Platform"). The Platform provides information and services related to clinical trials and medical research. By using the Platform (whether on web or mobile) or creating an account, you agree to comply with these Terms and all applicable laws and regulations, including HIPAA, CCPA, ICH-GCP, FDA, and FTC requirements. If you do not agree to these Terms, do not use the Platform.
You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account and use the Platform. By using the Platform or registering for an account, you represent that you meet any role-specific requirements (for example, healthcare providers hold a valid license, and Sites and Sponsors are legally authorized to conduct clinical research, and Participants are legally competent to consent). You also represent that you have authority to enter into these Terms on behalf of yourself or any entity you represent, and that all registration information you provide is accurate and complete. You agree to comply with all applicable laws and regulations in your use of the Platform.
Users must register for an account to access certain Platform features. During registration, you must provide accurate, current, and complete information, and you agree to keep it updated. You agree not to impersonate any person or misrepresent your affiliation. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify DecenTrialz immediately. Accounts are personal and may not be shared. You agree to secure your password and to exit from your account at the end of each session. DecenTrialz will not be liable for any loss or damage resulting from your failure to comply with these requirements.
DecenTrialz serves multiple types of users. Each User’s use of the Platform must comply with these Terms and applicable regulations. Role-specific guidelines include:
All trial information on the Platform (such as study summaries, eligibility criteria, locations, and contact details) is provided by Sponsors or Sites and may be edited by them. DecenTrialz makes no warranty regarding the accuracy, completeness, or currency of this information. Nothing on the Platform constitutes medical or legal advice. Enrollment in any trial requires a separate formal informed consent process under an approved protocol. By using the Platform, you acknowledge that you are not enrolling in a trial. DecenTrialz disclaims any liability related to trial outcomes or participant decisions, and you should always consult qualified professionals and official sources for guidance.
We are committed to protecting user data in accordance with all applicable privacy laws. Any health information that qualifies as PHI will be handled in accordance with HIPAA. We implement administrative, physical, and technical safeguards (such as encryption and access controls) to protect PHI and other personal data. We use or disclose PHI only as necessary to operate the Platform, comply with legal obligations, or as otherwise authorized (for example, with participant consent or IRB approval). For example, as ArcHouse states, we will comply with HIPAA “in all material respects”.
For all users, we follow relevant privacy standards. The FTC Act requires companies to honor their privacy promises and maintain reasonable data security; we adhere to these principles. In particular, we do not sell personal information.
California residents have specific rights under the CCPA/CPRA: you may request to know what personal information we have collected about you, request deletion of your personal data, and opt out of any sale or sharing of your information. Under the CPRA, you also have the right to correct inaccurate personal information and to limit the use of your sensitive personal information. These rights are further explained in our Privacy Policy, which describes the categories of personal information we collect, how we use it, and how you can exercise your rights.
You agree not to engage in any illegal or prohibited activities on the Platform, including:
All content on the Platform (text, graphics, logos, software, and other materials) is protected by copyright, trademark, and other intellectual property laws. DecenTrialz or its licensors own all rights, title and interest in the Platform and its content. You may not use DecenTrialz’s intellectual property except as expressly authorized.
User Content: You retain ownership of any content you upload or post on the Platform. By providing User Content, you grant DecenTrialz a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display that content as needed to operate and improve the Platform. You represent that your User Content does not violate any law or the rights of others. DecenTrialz will not claim ownership of your User Content, but you grant us the right to use it to provide the Services.
The Platform may contain links to third-party websites or services (such as external trial registries, databases, or tools). These links are provided for convenience only. DecenTrialz does not control these third-party resources and is not responsible for their content, privacy practices, or availability. Your interactions with any third-party services are governed by their own terms. DecenTrialz does not endorse or make any representations about them.
TO THE FULLEST EXTENT PERMITTED BY LAW, DECENTRIALZ LABS PRIVATE LIMITED AND ITS AFFILIATES DISCLAIM ALL LIABILITY FOR ANY DAMAGES THAT MAY ARISE FROM YOUR USE OF THE PLATFORM OR THESE TERMS. This includes direct, indirect, incidental, consequential, or punitive damages, lost profits, data loss, or any other losses, even if DecenTrialz has been advised of the possibility of such damages. This applies to any damages arising from errors or omissions in the content, or reliance on information obtained through the Platform. Our total liability to you for any claim arising under these Terms is limited to the greater of the amount you paid to DecenTrialz in the six (6) months prior to the claim, or ten dollars ($10.00). Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.
You agree to indemnify, defend, and hold harmless DecenTrialz Labs Private Limited and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Platform; (b) your breach of these Terms; or (c) your violation of any applicable law or the rights of a third party.
These Terms and your use of the Platform shall be governed by and construed under the laws of the State of California and the United States, without regard to conflict of law principles. You agree that any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in California, and you consent to personal jurisdiction in those courts.
Any dispute arising out of or relating to these Terms or your use of the Platform will be resolved through binding arbitration under the rules of the American Arbitration Association, except that you may choose to bring certain claims in small claims court. The arbitration will take place in California. By agreeing to arbitration, both you and DecenTrialz waive the right to a jury trial and to participate in class or collective actions. This clause does not prevent either party from seeking injunctive relief in a court of appropriate jurisdiction.
DecenTrialz may suspend or terminate your access to the Platform at any time, with or without cause or notice. Upon termination, all licenses and rights granted to you under these Terms will immediately cease. Sections of these Terms which by their nature should survive (including Intellectual Property, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution) will continue in effect after termination.
DecenTrialz may update these Terms at any time. We will post the revised Terms on the Platform with a new effective date. It is your responsibility to review the Terms periodically. If you continue to use the Platform after changes are posted, your use constitutes acceptance of the new Terms. If you do not agree to any changes, you must stop using the Platform.
For questions about these Terms or the Platform, please contact:
DecenTrialz Labs Private Limited
3550 Lexington Ave N # 299, Shoreview, MN 55126, USA
Email: support@decentrialz.com