Status:
COMPLETED
30 Day Mobile App Programs for Stress Management in Customer Service Representatives
Lead Sponsor:
Carnegie Mellon University
Collaborating Sponsors:
Headspace Meditation Limited
Conditions:
Psychological Stress
Inflammation
Eligibility:
All Genders
18-70 years
Phase:
NA
Brief Summary
Burnout and stress at work can make individuals less productive, which can carry over into their personal and at-home lives and negatively impact health. Customer service representatives are under esp...
Detailed Description
Approach: Employees will be given study flyers describing the study and encouraged to call a project hotline to evaluate their study eligibility. Eligible participants will be scheduled for an in-pers...
Eligibility Criteria
Inclusion
- Fluent in English
- 18-70 years old
- Planning to remain in the Pittsburgh area for the duration of participation
- Endorse significant work stress
Exclusion
- Any significant mental and physical health conditions
- Metal implants
- Significant claustrophobia
Key Trial Info
Start Date :
February 7 2019
Trial Type :
INTERVENTIONAL
Allocation :
ACTUAL
End Date :
December 31 2019
Estimated Enrollment :
100 Patients enrolled
Trial Details
Trial ID
NCT03803865
Start Date
February 7 2019
End Date
December 31 2019
Last Update
July 15 2020
Active Locations (1)
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1
Carnegie Mellon University
Pittsburgh, Pennsylvania, United States, 15213