Status:
COMPLETED
Email Campaign to Increase Uptake of myGeisinger
Lead Sponsor:
Geisinger Clinic
Conditions:
Telehealth
Health Behavior
Eligibility:
All Genders
18-88 years
Brief Summary
The purpose of the current study is to test different email messages to determine the most effect way of promoting enrollment in Geisinger's patient portal, called myGeisinger.
Detailed Description
Online patient portals are convenient tools that improve patient access to healthcare services while often reducing burden to both patients and providers. However, fewer than half of patients have enr...
Eligibility Criteria
Inclusion
- Geisinger patients whose myGeisinger status is "Pending", meaning an activation code has been generated for them, but they have not completed activation
Exclusion
- Patients without email addresses on file
- Patients who received emails from this monthly myGeisinger marketing campaign within the last 2 months
Key Trial Info
Start Date :
April 6 2020
Trial Type :
OBSERVATIONAL
Allocation :
ACTUAL
End Date :
May 8 2020
Estimated Enrollment :
14099 Patients enrolled
Trial Details
Trial ID
NCT04332614
Start Date
April 6 2020
End Date
May 8 2020
Last Update
May 3 2021
Active Locations (1)
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1
Geisinger
Danville, Pennsylvania, United States, 17822