Status:

COMPLETED

Remote-by-Default Care in the COVID-19 Pandemic

Lead Sponsor:

University of Oxford

Collaborating Sponsors:

University of Plymouth

Nuffield Trust

Conditions:

COVID-19

Eligibility:

All Genders

18+ years

Brief Summary

18 month study, funded by ESRC COVID-19 research fund. The aim is to explore and support the rapid shift from face-to-face to remote (telephone and video) conversations in primary care. There are thre...

Detailed Description

18 month study, funded by ESRC COVID-19 research fund. The aim is to explore and support the rapid shift from face-to-face to remote (telephone and video) conversations in primary care. There are thre...

Eligibility Criteria

Inclusion

  • Inclusion criteria for interviews
  • Willing and able to give informed consent for participation
  • Aged 18 years or above
  • Staff involved in delivering remote-by-default services in the frontline or 'back offices'
  • Patients/carers who have crossed paths with primary care services during the Covid pandemic.
  • Pharmacy case studies:
  • Staff involved in delivering remote pharmacist consultation services in the frontline or 'back offices'
  • Patients/carers who have crossed paths with community pharmacy primary care services during the COVID-19 pandemic.
  • Inclusion criteria for video and telephone consultations
  • Patients who have remote primary care consultation regarding symptoms associated with COVID-19 and their clinicians (based in Oxford/Thames Valley) who have agreed to participate in the study
  • Inclusion criteria for focus groups
  • Patients that have experienced self-reported 'long Covid' symptoms (for patient only focus groups)
  • Clinicians that have experienced self-reported 'long Covid' symptoms (for clinician only focus groups)

Exclusion

  • Patients or clinicians who are too ill to be interviewed
  • \-

Key Trial Info

Start Date :

May 13 2020

Trial Type :

OBSERVATIONAL

Allocation :

ACTUAL

End Date :

February 28 2022

Estimated Enrollment :

103 Patients enrolled

Trial Details

Trial ID

NCT04435041

Start Date

May 13 2020

End Date

February 28 2022

Last Update

April 11 2022

Active Locations (1)

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University of Oxford

Oxford, United Kingdom