Status:
UNKNOWN
Impact of Email Reminders on No-Show Rates for Appointments in an Urology Department
Lead Sponsor:
Hospital Italiano de Buenos Aires
Conditions:
No-Show Patients
Reminder Systems
Eligibility:
All Genders
18+ years
Brief Summary
In this observational study, the investigators will analyze all patients who have scheduled appointments in the Urology Department from twelve months before the start date of the e-mail reminder dispa...
Detailed Description
JUSTIFICATION The Outpatient Department and the Medical Informatics Department of the Hospital Italiano de Buenos Aires (HIBA) designed a joint strategy based on e-mail reminders for scheduled outpat...
Eligibility Criteria
Inclusion
- We will include all patients over 18 years who have been assigned appointments or overappointments, scheduled or with note, in the Urology Department of HIBA between January 1, 2022 and December 31, 2023.
Exclusion
- Teleconsultation appointments and face-to-face consultations made through spontaneous overappointments or spontaneous demand will be excluded. The latter two cases are not considered to be appointments assigned to the patient prior to the consultation, but are assigned at the same time the patient presents his or her request. The electronic information system has no way of knowing in advance that this patient is going to be seen and therefore has no way of sending a reminder.
Key Trial Info
Start Date :
January 1 2022
Trial Type :
OBSERVATIONAL
Allocation :
ESTIMATED
End Date :
March 30 2024
Estimated Enrollment :
1892 Patients enrolled
Trial Details
Trial ID
NCT06114602
Start Date
January 1 2022
End Date
March 30 2024
Last Update
November 7 2023
Active Locations (1)
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1
Hospital Italiano de Buenos
CABA, Argentina