Status:
COMPLETED
Behavioural Interventions to Improve Equity in Outpatient Access
Lead Sponsor:
Imperial College London
Collaborating Sponsors:
Imperial College Healthcare NHS Trust
Conditions:
Behavioural Science Interventions to Improve Health Equity
Eligibility:
All Genders
18+ years
Phase:
NA
Brief Summary
The goal of this clinical trial is to improve health equity within outpatient service access. This is through design and behavioural science-informed interventions that aim to improve rates of first o...
Detailed Description
This clinical trial has been designed as a non-randomised controlled trial, aiming to test the impact of three design and behavioural science-informed interventions on first outpatient appointment att...
Eligibility Criteria
Inclusion
- All patients who have been referred to their first outpatient appointment at one of five ICHT adult clinical specialties - Cardiology, Colorectal Surgery, Gastroenterology, Ophthalmology and Plastic Surgery.
Exclusion
- Phone or video appointments
- Diagnostics appointments
- Two-week wait appointments
- Saturday or Sunday appointments
- Appointments without message reminders switched on in DrDoctor
- Patients who re-enter the study and receive \>1 intervention
- Patients who received email message reminders about their appointment (until 23rd May 2024, after which they will be included due to change in ICHT communications approach)
Key Trial Info
Start Date :
January 8 2024
Trial Type :
INTERVENTIONAL
Allocation :
ACTUAL
End Date :
November 20 2024
Estimated Enrollment :
13389 Patients enrolled
Trial Details
Trial ID
NCT06163222
Start Date
January 8 2024
End Date
November 20 2024
Last Update
April 9 2025
Active Locations (1)
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1
Imperial College Healthcare NHS Trust
London, United Kingdom