Status:

RECRUITING

Quality of Incoming Call Handling in an Emergency Dispatch Center

Lead Sponsor:

Centre Hospitalier Universitaire de Besancon

Conditions:

Medical Emergencies

Eligibility:

All Genders

18+ years

Brief Summary

The aim of Emergency Medical Dispatch (EMD) is to ensure prompt access to medical care for all at all times, initiate appropriate responses quickly, arrange suitable hospital facilities, and coordinat...

Eligibility Criteria

Inclusion

  • Calls handled by a professional EM Dispatcher during the study period.

Exclusion

  • Calls handled by a medical student functioning as an EM Dispatcher.
  • Calls for which the "severity" code is unfounded.

Key Trial Info

Start Date :

August 1 2024

Trial Type :

OBSERVATIONAL

Allocation :

ESTIMATED

End Date :

July 1 2025

Estimated Enrollment :

800 Patients enrolled

Trial Details

Trial ID

NCT06502925

Start Date

August 1 2024

End Date

July 1 2025

Last Update

November 7 2024

Active Locations (2)

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Page 1 of 1 (2 locations)

1

Centre Hospitalier Universitaire de Besancon

Besançon, Franche Comté, France, 25000

2

University Hospital of Besançon

Besançon, Franche Comté, France, 25000

Quality of Incoming Call Handling in an Emergency Dispatch Center | DecenTrialz