Status:

NOT_YET_RECRUITING

Advancing Decisions About Virtual Service Encounters

Lead Sponsor:

VA Office of Research and Development

Conditions:

Health Care Costs

Delivery of Health Care

Eligibility:

All Genders

18+ years

Phase:

NA

Brief Summary

Expanded availability of virtual care encounters in Primary Care provides new opportunities to improve Veterans' outcomes by aligning encounter modalities with their needs and preferences. Yet, Vetera...

Detailed Description

The investigators will evaluate, in a stepped wedge cluster RCT, the effectiveness of the optimized ADViSE intervention, which will use interactive text messages for Veterans and point-of-care (POC) i...

Eligibility Criteria

Inclusion

  • Veteran inclusion criteria are having an upcoming face-to-face (F2F), telephone, or VA Video Connect (VVC) appointment in the next 8 to 12 weeks
  • Having at least 3 Primary Care F2F, telephone, or VVC encounters in the previous 12 months
  • Able to provide informed consent
  • Willing and able to receive text messages from the VA Patient Engagement, Tracking, and Long-term Support (PETALS) platform

Exclusion

  • Veteran exclusion criteria are a CDW diagnosis of mild cognitive impairment, dementia, or a psychotic disorder

Key Trial Info

Start Date :

April 1 2026

Trial Type :

INTERVENTIONAL

Allocation :

ESTIMATED

End Date :

June 30 2028

Estimated Enrollment :

600 Patients enrolled

Trial Details

Trial ID

NCT06539988

Start Date

April 1 2026

End Date

June 30 2028

Last Update

July 18 2025

Active Locations (1)

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Page 1 of 1 (1 locations)

1

VA Ann Arbor Healthcare System, Ann Arbor, MI

Ann Arbor, Michigan, United States, 48105-2303