Community Resilience Building Program for New York City Community Health Workers to Reduce Burnout and Stress

What this Trial Is About

Researchers are evaluating the Building Community Resilience Program BCR to support community health workers CHWs and frontline workers in New York City. This program aims to reduce burnout and improve resilience, stress levels, wellbeing, and job satisfaction through educational workshops. The study uses a quasi-experimental design with a waitlist control group to compare outcomes before and after the intervention across community-based organizations CBOs that serve priority populations in high-disparity neighborhoods. The BCR intervention involves two cohorts of six CBOs each, with groups of four to six CHWs participating in six virtual, hour-long interactive workshops delivered monthly over six months. The first cohort receives the workshops in year one, while the second cohort serves as a control during year one and receives the workshops in year two. Workshop topics cover optimism, coping skills, self-care, social support, purpose, and social justice, facilitated by experienced professionals. Participants also have free access to a mobile app to reinforce workshop content. Participants complete surveys at baseline and about six months post-intervention to measure burnout, resilience, stress, wellbeing, and job satisfaction using validated tools. The first cohort completes two surveys over approximately eight months, while the waitlist control cohort completes four surveys over two years, including before and after their workshops. The study monitors changes in these outcomes to assess the programs impact on CHWs mental health and work experience.

Building Community Resilience Program