Actively Recruiting
Evaluating an Audiology Text-Message Protocol to Support Hearing Aid Use in NHS Adult Audiology Patients
Led by WSAUD A/S · Updated on 2026-03-09
70
Participants Needed
3
Research Sites
61 weeks
Total Duration
On this page
Sponsors
W
WSAUD A/S
Lead Sponsor
N
National Institute for Health Research, United Kingdom
Collaborating Sponsor
AI-Summary
What this Trial Is About
Over 18 million adults in the United Kingdom have significant hearing loss, linked to isolation, depression and comorbidities. Hearing aids are the main management option yet are frequently unused (\~23%) or used irregularly (\<40%), wasting NHS resources and reducing quality-of-life gains. Digital behaviour-change interventions can improve self-management between appointments. Florence, an NHS-endorsed text-messaging system, has been used in the management of other long-term conditions, but has not yet been applied within audiology. This study will test a standardised audiology text-message protocol, delivered via Florence, to support new NHS hearing aid users, aiming to improve adherence, outcomes, and cost-effectiveness. Outcomes assess trial feasibility (primary objective), proof-of concept for efficacy (secondary objective), and process evaluation (tertiary objective).
CONDITIONS
Official Title
Evaluating an Audiology Text-Message Protocol to Support Hearing Aid Use in NHS Adult Audiology Patients
Who Can Participate
Eligibility Criteria
You may qualify if you...
- Aged 18 years or older with no upper age limit
- Prescribed their first NHS acoustic hearing aid(s) for the primary concern of hearing loss
- Able and willing to provide informed consent
- Not currently participating in similar research
- Access to a mobile device capable of receiving text messages
You will not qualify if you...
- Already registered on a pre-existing Florence text-messaging protocol
- Unable to read or understand English
AI-Screening
AI-Powered Screening
Complete this quick 3-step screening to check your eligibility
Trial Site Locations
Total: 3 locations
1
QMC Ropewalk House
Nottingham, Nottinghamshire, United Kingdom, NG1 5DU
Enrolling by Invitation
2
Sunderland Royal Hospital, Kayll Road, Sunderland, SR4 7TP
Sunderland, United Kingdom, SR4 7TP
Actively Recruiting
3
Audiology Department Suite 2 Thomas Linacre Centre Parsons Walk Wigan WN1 1RU
Wigan, United Kingdom, WN1 1RU
Actively Recruiting
Research Team
E
Emma E Broome, PhD
CONTACT
H
Helen Henshaw, PhD
CONTACT
How is the study designed?
Study Type
INTERVENTIONAL
Masking
SINGLE
Allocation
RANDOMIZED
Model
PARALLEL
Primary Purpose
TREATMENT
Number of Arms
2
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