Patient Satisfaction with Health Care Services; An Application of Physician's Behavior as a Moderator.
Faiza Manzoor, Longbao Wei, Abid Hussain...
https://pubmed.ncbi.nlm.nih.gov/31505840Actively Recruiting
Led by Aga Khan University Hospital, Pakistan · Updated on 2025-07-11
132
Participants Needed
1
Research Sites
N/A
Total Duration
Lower urinary tract symptoms (LUTS) affect many adults over 40 and significantly impact quality of life and health costs. Uroflowmetry (UFM) is a common, non-invasive test used to assess these symptoms, but it can cause anxiety and affect patient satisfaction. This research compares the effects of structured education versus verbal counseling on anxiety and satisfaction in patients undergoing UFM, aiming to improve patient comfort and test accuracy. Participants are randomly assigned to either a structured education group, which receives a brochure and video tutorial, or a verbal counseling group as per usual care. Both groups receive their respective education before undergoing UFM. The study uses a parallel-arm, single-blind design to compare anxiety levels measured by a modified anxiety scale and satisfaction assessed by a patient questionnaire immediately after the procedure. During the study, patients complete questionnaires on demographics, anxiety, and satisfaction before and after UFM. Researchers analyze these measures to understand how education type affects psychological comfort and test outcomes. The study includes safety monitoring, with referrals offered if anxiety is detected. Data is collected securely, and the study aims to enroll 48 patients, with all assessments taking about 20-25 minutes per participant.
CONDITIONS
Impact of Verbal Compared to Structured Information on Patient's Anxiety and Satisfaction Undergoing Uroflowmetry
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Complete this quick 3-step screening to check your eligibility
Duration - 2 to 4 weeks
Participants are screened for eligibility to participate in the trial.
1 visit (in-person)
Duration - Single day
Participants receive either verbal counseling or structured education via brochures and video before undergoing uroflowmetry. Anxiety is assessed immediately after counseling and before uroflowmetry. The uroflowmetry test is performed following counseling.
1 visit (in-person)
Duration - Same day as uroflowmetry
Participants complete a patient satisfaction form immediately after the uroflowmetry test to assess their satisfaction with the counseling and procedure.
Same visit as counseling and uroflowmetry
Total: 1 location
1
Aga khan university hospital
Karachi, Sindh, Pakistan, 74800
Actively Recruiting
R
Ramna Nadeem, FCPS
Study Type
INTERVENTIONAL
Masking
SINGLE
Allocation
RANDOMIZED
Model
PARALLEL
Primary Purpose
DIAGNOSTIC
Number of Arms
2
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