Actively Recruiting
Promoting Equitable Access to Language Services in Health and Human Services
Led by NYU Langone Health · Updated on 2026-01-28
17500
Participants Needed
3
Research Sites
117 weeks
Total Duration
On this page
Sponsors
N
NYU Langone Health
Lead Sponsor
D
Department of Health and Human Services
Collaborating Sponsor
AI-Summary
What this Trial Is About
This is a community-based study that will engage community and health care stakeholders to develop, implement, and evaluate a Health Literacy (HL)-informed, culturally- and linguistically- sensitive approach to improving language access services for patients with limited English proficiency (LEP) to promote health equity and reduce disparities in preventive health services use and health outcomes in New York City (NYC). This study will have a total of 4 phases that include a preparatory work phase (Non-Human Subjects Research), a pre-implementation phase, an implementation phase, and a post-implementation phase. Findings from the preparatory work and pre-implementation phase and discussions with key partners will inform the co-design of intervention strategies and endpoints for the later phases (implementation and post-implementation phase).
CONDITIONS
Official Title
Promoting Equitable Access to Language Services in Health and Human Services
Who Can Participate
Eligibility Criteria
You may qualify if you...
- Patient seen for ambulatory care preventive visit at one of the study locations OR caregiver of a pediatric patient seen for ambulatory preventive visit at one of the study locations.
- 18 years of age and older
- Willingness and ability to participate
- Individual that attends community based organizations (CBO) events or uses CBOs' services
- Prefers to speak in Bengali, French, Spanish, Mandarin, or Polish
- Work at one of the 4 NYC H+H study locations that does language access related work or communicates with patients that prefer to speak a language other than English regularly.
- Leadership, provider, or staff at the NYC H+H location
- CBO leadership or staff
You will not qualify if you...
- Does not have a working phone number
- Uncorrected hearing impairment
- Enrolled to key stakeholder interviews (for post-visit survey patients/caregivers)
- Does not have a regular doctor in the US (for community survey members)
- Speaks English very well (non-LEP, for key stakeholder patients/caregivers/community members)
AI-Screening
AI-Powered Screening
Complete this quick 3-step screening to check your eligibility
Trial Site Locations
Total: 3 locations
1
Health + Hospitals Diagnostic/Treatment Centers
New York, New York, United States, 10016
Actively Recruiting
2
NYC Health + Hospitals/Bellevue
New York, New York, United States, 10016
Actively Recruiting
3
NYC Health + Hospitals/Woodhull
New York, New York, United States, 11206
Actively Recruiting
Research Team
H
Hsiang Yin, MD
CONTACT
A
Andy Weng Zheng
CONTACT
How is the study designed?
Study Type
OBSERVATIONAL
Masking
N/A
Allocation
N/A
Model
N/A
Primary Purpose
N/A
Number of Arms
12
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