The DecenTrialz platform allows participants to optionally upload a profile picture as part of their personal profile. While not required for trial matching or participation, a profile image can support personalization and facilitate smoother communication with support teams or authorized representatives, where applicable.

Uploading or Changing Your Profile Picture

To upload or update your profile picture, follow the steps below:

1. Navigate to the Edit Profile section within your account dashboard.
2. Select the Upload Photo button located near the photo.
3. Choose a suitable image from your device using the file selection window.
4. Once selected, the image will appear as a preview. To confirm the change, click Save Changes at the bottom of the profile page.

You may update your profile picture at any time by repeating this process. The new image will replace the existing one once saved.

Removing a Profile Picture

If you no longer wish to display a profile image, you may remove it by:

1. Visiting the Edit Profile section.
2. Clicking on the Remove Photo option beside the current image.
3. Confirming the removal when prompted.

Upon removal, the system will revert your profile picture to the default placeholder avatar. This action does not affect your account status or trial eligibility.

File Format and Technical Requirements

To ensure a successful upload, please adhere to the following guidelines:

• Accepted file formats: JPG, JPEG, or PNG
• Maximum file size: 5 megabytes (MB)
• Minimum image resolution: 300 x 300 pixels
• Recommended aspect ratio: 1:1 (square)

If you use assistive technology or require communication assistance, consider using a clear, high-contrast image that helps support recognition by authorized representatives or support personnel.

Images that do not meet these criteria may fail to upload or display incorrectly. For best results, choose a clear, front-facing photo with a neutral background.

Privacy and Access

Your profile picture is private by default and is not displayed publicly on the platform. It is accessible only to:

• You, as the account holder
• DecenTrialz support personnel (if engaged for assistance)
• Authorized representatives (if such access is explicitly granted by you)

Research sites, sponsors, or any other external parties cannot view your profile photo unless you grant consent as part of a documented referral process.

Important Note:

Uploading a profile picture is entirely optional. It does not impact your ability to search for trials, complete the pre-screener, or be referred to a research site. Participants are encouraged to make this choice based on their comfort and communication preferences.