Actively Recruiting

Phase Not Applicable
Age: 15Years +
All Genders
ID07303608

Empowering Clients, Preventing Dropout and Improving Outcomes Through Routine Outcome Monitoring and Systematic Client Feedback in Social Services

Led by Karolinska Institutet · Updated on 2025-12-26

400

Participants Needed

1

Research Sites

26 weeks

Total Duration

On this page

AI-Summary

What this Trial Is About

Researchers are evaluating a new method called Feedback Informed Treatment (FIT) to improve the interventions provided through social services. This randomized controlled trial focuses on outpatient care, addiction services, and residential treatment settings. The study aims to assess the direct effects of FIT, its cost-effectiveness, measurement tools, and how well it predicts outcomes. It also explores client and social worker experiences and factors affecting FIT's use in social services. Participants are assigned to either receive treatment as usual or treatment as usual combined with FIT. FIT involves using digital or paper tools to collect client feedback regularly during each visit or service week. Social workers administer specific rating scales at the start and end of sessions, discuss results with clients, and foster a culture of open feedback. Therapists in the FIT group will also receive regular supervision to support implementation. Participants will provide feedback about their progress and the care they receive at baseline, three months, six months, and one year. The study measures include problem levels, days affected by problems, clinical outcomes, and quality of life. Both clients and social workers will share their experiences of giving and receiving feedback. The total participation period covers one year, during which researchers will monitor outcomes and the impact of using FIT compared to usual social service treatment.

CONDITIONS

Brief Title

Improving Outcomes in Social Services Through Routine Outcome Monitoring and Systematic Client Feedback

Who Can Participate

Age: 15Years +
All Genders

Eligibility Criteria

Eligible

You may qualify if you...

  • People who have been granted assistance under the Social Services Act at included centers
  • Age 15 years or older
  • Ability to understand and use Swedish for feedback tools
  • Willingness to participate and provide feedback during social service interventions
Not Eligible

You will not qualify if you...

  • Insufficient knowledge of Swedish or cognitive impairments that prevent using FIT in Swedish
  • Receiving involuntary support or treatment under the Act on the Compulsory Care of Young People or the Act on the Compulsory Care of Drug Abusers

AI-Screening

AI-Powered Screening

Complete this quick 3-step screening to check your eligibility

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Your Study Journey

Screening

Duration - 2 to 4 weeks

Participants are screened for eligibility to participate in the trial.

1 visit (in-person or remote) to confirm eligibility and consent

Treatment

Duration - Up to 1 year

Participants receive social services interventions either with Feedback Informed Treatment (FIT) or Treatment as Usual (TAU). FIT involves systematic client feedback collected at each session to guide care, while TAU involves standard psychosocial support without formal feedback tools.

Weekly visits or contacts during treatment sessions

Trial Site Locations

Total: 1 location

1

Linköpings kommun

Linköping, Sweden

Actively Recruiting

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Research Team

M

Magnus Johansson, PhD

T

Therese Nestor

How is the study designed?

Study Type

INTERVENTIONAL

Masking

NONE

Allocation

RANDOMIZED

Model

PARALLEL

Primary Purpose

TREATMENT

Number of Arms

2

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