Mindfulness-Based Program to Improve Wellbeing and Job Performance in Hotel Staff A Randomized Controlled Trial

What This Trial Is About

This research investigates how a structured mindfulness-based professional development program affects hotel employees job performance, wellbeing, and mindfulness. The study uses a mixed-methods approach to explore why and how changes happen during and after the mindfulness intervention. It aims to provide practical guidance for creating evidence-based programs to support wellbeing and service quality among hotel staff. Participants will take part in a 6-week mindfulness program involving six 1-hour sessions that include mindfulness practices, cognitive-behavioral techniques, and psychological exercises. The study includes an experimental group receiving this intervention and a waitlist control group for comparison. The program is designed for hotel employees in Hong Kong. During the study, participants will complete assessments at the start, after 6 weeks, and at 10 weeks using tools like the Emotional Labor Scale, Maslach Burnout Inventory, Job Satisfaction Survey, Perceived Stress Scale, Generalized Anxiety Disorder scale, Patient Health Questionnaire, and State Mindfulness Scale. Both quantitative and qualitative data will be collected to understand the effects and participants experiences throughout the trial.

A Mindfulness-based Intervention for Hotel Staff