Actively Recruiting

Phase Not Applicable
All Genders
Healthy Volunteers
NCT06295367

Cost Communication and Financial Navigation in Cancer Patients (COSTCOM)

Led by ECOG-ACRIN Cancer Research Group · Updated on 2026-05-06

760

Participants Needed

181

Research Sites

195 weeks

Total Duration

On this page

Sponsors

E

ECOG-ACRIN Cancer Research Group

Lead Sponsor

N

National Cancer Institute (NCI)

Collaborating Sponsor

AI-Summary

What this Trial Is About

This clinical trial evaluates the effect of Cost Communication and Financial Navigation (CostCOM) intervention on adherence to care and financial burden in cancer patients. Many cancer patients experience financial hardship due to high medical out of pocket costs (OOPC), changes in employment, income and insurance. Financial hardship can lead to a delay or a stop in cancer care, and is linked to poor quality of life. Financial navigation programs, such as CostCOM, provide financial counseling, education and connections to appropriate resources to reduce financial barriers to healthcare and minimize financial stress and burden. CostCOM may improve adherence to care and decrease financial burden in patients with cancer.

CONDITIONS

Official Title

Cost Communication and Financial Navigation in Cancer Patients (COSTCOM)

Who Can Participate

All Genders
Healthy Volunteers

Eligibility Criteria

Eligible

You may qualify if you...

  • Non-patient participants must speak English
  • Non-patient participants must be employed at an NCORP site for at least six months
  • Non-patient participants must be able to provide informed consent
  • Non-patient participants must be a study coordinator involved with CostCOM, oncology provider, or financial counselor/social worker/pharmacist who has cared for a CostCOM patient within the last 3 months
  • Patients must be 18 years of age or older
  • Patients must be fluent in written and spoken English or Spanish
  • Patients must have a new diagnosis of any solid cancer within 120 days
  • Patients must have had their first medical oncology visit
  • Patients must have started or have a prescription to start oral or intravenous cancer systemic therapy within 30 days
  • Patients must not have indolent cancer under observation alone
  • Patients must not be receiving only palliative or hospice care
  • Patients must not be undergoing only curative surgery or radiation therapy unless receiving systemic therapy
  • Patients must intend to receive care or monitoring at a participating NCORP practice
  • Patients must be able and willing to sign informed consent
  • Patients must have an ECOG performance status less than 3 and be medically able to participate
  • Patients must not be enrolled in clinical trials providing cancer systemic therapy at no cost
  • Patients must not be enrolled in clinical trials EAQ221CD or S1912CD
  • Patients must not be enrolled in other clinical trials offering out-of-pocket cost communication or financial navigation
  • Patients must have completed a baseline survey within 30 days of registration and consent
  • Patients must have started cancer treatment before or within 30 days of registration and consent
Not Eligible

You will not qualify if you...

  • Patients with impaired decision-making capacity without a legally authorized representative
  • Patients with ECOG performance status 3 or higher or deemed medically unable to participate
  • Patients receiving only palliative or hospice care
  • Patients with indolent cancer under observation alone
  • Patients undergoing only curative surgery or radiation therapy without systemic therapy
  • Patients enrolled in clinical trials that provide systemic therapy at no cost
  • Patients enrolled in EAQ221CD or S1912CD clinical trials
  • Patients enrolled in clinical trials offering out-of-pocket cost communication or financial navigation
  • Patients unable or unwilling to provide informed consent

AI-Screening

AI-Powered Screening

Complete this quick 3-step screening to check your eligibility

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Trial Site Locations

Total: 181 locations

1

Fairbanks Memorial Hospital

Fairbanks, Alaska, United States, 99701

Actively Recruiting

2

Mercy Hospital Fort Smith

Fort Smith, Arkansas, United States, 72903

Actively Recruiting

3

CARTI Cancer Center

Little Rock, Arkansas, United States, 72205

Actively Recruiting

4

Contra Costa Regional Medical Center

Martinez, California, United States, 94553-3156

Actively Recruiting

5

BASS Medical Group - Lennon

Walnut Creek, California, United States, 94598

Actively Recruiting

6

Rocky Mountain Cancer Centers-Aurora

Aurora, Colorado, United States, 80012

Actively Recruiting

7

Boulder Community Foothills Hospital

Boulder, Colorado, United States, 80303

Actively Recruiting

8

Rocky Mountain Cancer Centers-Boulder

Boulder, Colorado, United States, 80304

Actively Recruiting

9

Rocky Mountain Cancer Centers - Centennial

Centennial, Colorado, United States, 80112

Actively Recruiting

10

The Women's Imaging Center

Denver, Colorado, United States, 80209

Actively Recruiting

11

Colorado Blood Cancer Institute

Denver, Colorado, United States, 80218

Suspended

12

Presbyterian - Saint Lukes Medical Center - Health One

Denver, Colorado, United States, 80218

Actively Recruiting

13

Rocky Mountain Cancer Centers-Midtown

Denver, Colorado, United States, 80218

Actively Recruiting

14

Rocky Mountain Cancer Centers-Rose

Denver, Colorado, United States, 80220

Actively Recruiting

15

Mountain Blue Cancer Care Center - Swedish

Englewood, Colorado, United States, 80113

Suspended

16

Rocky Mountain Cancer Centers - Swedish

Englewood, Colorado, United States, 80113

Actively Recruiting

17

The Melanoma and Skin Cancer Institute

Englewood, Colorado, United States, 80113

Actively Recruiting

18

Rocky Mountain Cancer Centers-Lakewood

Lakewood, Colorado, United States, 80228

Actively Recruiting

19

Rocky Mountain Cancer Centers-Littleton

Littleton, Colorado, United States, 80120

Actively Recruiting

20

Rocky Mountain Cancer Centers-Sky Ridge

Lone Tree, Colorado, United States, 80124

Actively Recruiting

21

Rocky Mountain Cancer Centers-Longmont

Longmont, Colorado, United States, 80501

Actively Recruiting

22

Rocky Mountain Cancer Centers-Thornton

Thornton, Colorado, United States, 80260

Actively Recruiting

23

Hawaii Cancer Care Inc - Waterfront Plaza

Honolulu, Hawaii, United States, 96813

Actively Recruiting

24

Queen's Cancer Cenrer - POB I

Honolulu, Hawaii, United States, 96813

Actively Recruiting

25

Queen's Medical Center

Honolulu, Hawaii, United States, 96813

Actively Recruiting

26

Straub Clinic and Hospital

Honolulu, Hawaii, United States, 96813

Actively Recruiting

27

University of Hawaii Cancer Center

Honolulu, Hawaii, United States, 96813

Actively Recruiting

28

Hawaii Diagnostic Radiology Services LLC

Honolulu, Hawaii, United States, 96817

Actively Recruiting

29

Kuakini Medical Center

Honolulu, Hawaii, United States, 96817

Actively Recruiting

30

Queen's Cancer Center - Kuakini

Honolulu, Hawaii, United States, 96817

Actively Recruiting

31

The Cancer Center of Hawaii-Liliha

Honolulu, Hawaii, United States, 96817

Actively Recruiting

32

Kapiolani Medical Center for Women and Children

Honolulu, Hawaii, United States, 96826

Actively Recruiting

33

Straub Medical Center - Kahului Clinic

Kahului, Hawaii, United States, 96732

Actively Recruiting

34

Castle Medical Center

Kailua, Hawaii, United States, 96734

Actively Recruiting

35

Wilcox Memorial Hospital and Kauai Medical Clinic

Lihue, Hawaii, United States, 96766

Actively Recruiting

36

Hawaii Cancer Care - Westridge

‘Aiea, Hawaii, United States, 96701

Actively Recruiting

37

Pali Momi Medical Center

‘Aiea, Hawaii, United States, 96701

Actively Recruiting

38

Queen's Cancer Center - Pearlridge

‘Aiea, Hawaii, United States, 96701

Actively Recruiting

39

The Cancer Center of Hawaii-Pali Momi

‘Aiea, Hawaii, United States, 96701

Actively Recruiting

40

The Queen's Medical Center - West Oahu

‘Ewa Beach, Hawaii, United States, 96706

Actively Recruiting

41

Saint Anthony's Health

Alton, Illinois, United States, 62002

Actively Recruiting

42

Saint Mary's Hospital

Centralia, Illinois, United States, 62801

Actively Recruiting

43

Good Samaritan Regional Health Center

Mount Vernon, Illinois, United States, 62864

Actively Recruiting

44

Central Care Cancer Center - Garden City

Garden City, Kansas, United States, 67846

Actively Recruiting

45

Central Care Cancer Center - Great Bend

Great Bend, Kansas, United States, 67530

Actively Recruiting

46

Mercy Health - Paducah Medical Oncology and Hematology

Paducah, Kentucky, United States, 42003

Actively Recruiting

47

Bronson Battle Creek

Battle Creek, Michigan, United States, 49017

Actively Recruiting

48

Corewell Health Grand Rapids Hospitals - Butterworth Hospital

Grand Rapids, Michigan, United States, 49503

Actively Recruiting

49

Corewell Health Grand Rapids Hospitals - Helen DeVos Children's Hospital

Grand Rapids, Michigan, United States, 49503

Actively Recruiting

50

Trinity Health Grand Rapids Hospital

Grand Rapids, Michigan, United States, 49503

Actively Recruiting

51

Bronson Methodist Hospital

Kalamazoo, Michigan, United States, 49007

Actively Recruiting

52

West Michigan Cancer Center

Kalamazoo, Michigan, United States, 49007

Actively Recruiting

53

Ascension Borgess Cancer Center

Kalamazoo, Michigan, United States, 49009

Actively Recruiting

54

Borgess Medical Center

Kalamazoo, Michigan, United States, 49048

Actively Recruiting

55

Trinity Health Muskegon Hospital

Muskegon, Michigan, United States, 49444

Actively Recruiting

56

Corewell Health Lakeland Hospitals - Niles Hospital

Niles, Michigan, United States, 49120

Actively Recruiting

57

Cancer and Hematology Centers of Western Michigan - Norton Shores

Norton Shores, Michigan, United States, 49444

Actively Recruiting

58

Corewell Health Reed City Hospital

Reed City, Michigan, United States, 49677

Actively Recruiting

59

Corewell Health Lakeland Hospitals - Marie Yeager Cancer Center

Saint Joseph, Michigan, United States, 49085

Actively Recruiting

60

Corewell Health Lakeland Hospitals - Saint Joseph Hospital

Saint Joseph, Michigan, United States, 49085

Actively Recruiting

61

Munson Medical Center

Traverse City, Michigan, United States, 49684

Actively Recruiting

62

University of Michigan Health - West

Wyoming, Michigan, United States, 49519

Actively Recruiting

63

Minnesota Oncology - Burnsville

Burnsville, Minnesota, United States, 55337

Actively Recruiting

64

Cambridge Medical Center

Cambridge, Minnesota, United States, 55008

Actively Recruiting

65

Mercy Hospital

Coon Rapids, Minnesota, United States, 55433

Actively Recruiting

66

Fairview Southdale Hospital

Edina, Minnesota, United States, 55435

Actively Recruiting

67

Fairview Clinics and Surgery Center Maple Grove

Maple Grove, Minnesota, United States, 55369

Actively Recruiting

68

Minnesota Oncology Hematology PA-Maplewood

Maplewood, Minnesota, United States, 55109

Actively Recruiting

69

Saint John's Hospital - Healtheast

Maplewood, Minnesota, United States, 55109

Actively Recruiting

70

Abbott-Northwestern Hospital

Minneapolis, Minnesota, United States, 55407

Actively Recruiting

71

Hennepin County Medical Center

Minneapolis, Minnesota, United States, 55415

Actively Recruiting

72

Health Partners Inc

Minneapolis, Minnesota, United States, 55454

Actively Recruiting

73

Monticello Cancer Center

Monticello, Minnesota, United States, 55362

Actively Recruiting

74

New Ulm Medical Center

New Ulm, Minnesota, United States, 56073

Actively Recruiting

75

Fairview Northland Medical Center

Princeton, Minnesota, United States, 55371

Actively Recruiting

76

North Memorial Medical Health Center

Robbinsdale, Minnesota, United States, 55422

Actively Recruiting

77

Park Nicollet Clinic - Saint Louis Park

Saint Louis Park, Minnesota, United States, 55416

Actively Recruiting

78

Regions Hospital

Saint Paul, Minnesota, United States, 55101

Actively Recruiting

79

United Hospital

Saint Paul, Minnesota, United States, 55102

Actively Recruiting

80

Saint Francis Regional Medical Center

Shakopee, Minnesota, United States, 55379

Actively Recruiting

81

Lakeview Hospital

Stillwater, Minnesota, United States, 55082

Actively Recruiting

82

Ridgeview Medical Center

Waconia, Minnesota, United States, 55387

Actively Recruiting

83

Rice Memorial Hospital

Willmar, Minnesota, United States, 56201

Actively Recruiting

84

Minnesota Oncology Hematology PA-Woodbury

Woodbury, Minnesota, United States, 55125

Actively Recruiting

85

Fairview Lakes Medical Center

Wyoming, Minnesota, United States, 55092

Actively Recruiting

86

Baptist Memorial Hospital and Cancer Center-Oxford

Oxford, Mississippi, United States, 38655

Actively Recruiting

87

Saint Louis Cancer and Breast Institute-Ballwin

Ballwin, Missouri, United States, 63011

Actively Recruiting

88

Central Care Cancer Center - Bolivar

Bolivar, Missouri, United States, 65613

Actively Recruiting

89

Cox Cancer Center Branson

Branson, Missouri, United States, 65616

Actively Recruiting

90

Freeman Health System

Joplin, Missouri, United States, 64804

Actively Recruiting

91

Mercy Hospital Joplin

Joplin, Missouri, United States, 64804

Actively Recruiting

92

Lake Regional Hospital

Osage Beach, Missouri, United States, 65065

Actively Recruiting

93

Delbert Day Cancer Institute at PCRMC

Rolla, Missouri, United States, 65401

Actively Recruiting

94

Mercy Clinic-Rolla-Cancer and Hematology

Rolla, Missouri, United States, 65401

Actively Recruiting

95

Heartland Regional Medical Center

Saint Joseph, Missouri, United States, 64506

Actively Recruiting

96

Mercy Hospital Springfield

Springfield, Missouri, United States, 65804

Actively Recruiting

97

CoxHealth South Hospital

Springfield, Missouri, United States, 65807

Actively Recruiting

98

Saint Louis Cancer and Breast Institute-South City

St Louis, Missouri, United States, 63109

Actively Recruiting

99

Mercy Hospital South

St Louis, Missouri, United States, 63128

Actively Recruiting

100

Mercy Hospital Saint Louis

St Louis, Missouri, United States, 63141

Actively Recruiting

101

Mercy Hospital Washington

Washington, Missouri, United States, 63090

Actively Recruiting

102

Cone Health Cancer Center at Asheboro

Asheboro, North Carolina, United States, 27203

Actively Recruiting

103

Randolph Health Cancer Center

Asheboro, North Carolina, United States, 27203

Actively Recruiting

104

Cone Health Cancer Center at Alamance Regional

Burlington, North Carolina, United States, 27215

Actively Recruiting

105

Cone Health Cancer Center

Greensboro, North Carolina, United States, 27403

Actively Recruiting

106

Cone Health Cancer Center at Drawbridge Parkway

Greensboro, North Carolina, United States, 27410

Actively Recruiting

107

Annie Penn Memorial Hospital

Reidsville, North Carolina, United States, 27320

Actively Recruiting

108

Strecker Cancer Center-Belpre

Belpre, Ohio, United States, 45714

Actively Recruiting

109

Adena Regional Medical Center

Chillicothe, Ohio, United States, 45601

Actively Recruiting

110

Mount Carmel East Hospital

Columbus, Ohio, United States, 43213

Actively Recruiting

111

The Mark H Zangmeister Center

Columbus, Ohio, United States, 43219

Actively Recruiting

112

Mount Carmel Health Center West

Columbus, Ohio, United States, 43222

Actively Recruiting

113

Central Ohio Breast and Endocrine Surgery

Gahanna, Ohio, United States, 43230

Actively Recruiting

114

Mount Carmel Grove City Hospital

Grove City, Ohio, United States, 43123

Actively Recruiting

115

Zangmeister Center Grove City

Grove City, Ohio, United States, 43123

Actively Recruiting

116

Fairfield Medical Center

Lancaster, Ohio, United States, 43130

Actively Recruiting

117

Saint Rita's Medical Center

Lima, Ohio, United States, 45801

Actively Recruiting

118

Marietta Memorial Hospital

Marietta, Ohio, United States, 45750

Actively Recruiting

119

Memorial Hospital

Marysville, Ohio, United States, 43040

Actively Recruiting

120

Knox Community Hospital

Mount Vernon, Ohio, United States, 43050

Actively Recruiting

121

Mount Carmel New Albany Surgical Hospital

New Albany, Ohio, United States, 43054

Actively Recruiting

122

Licking Memorial Hospital

Newark, Ohio, United States, 43055

Actively Recruiting

123

Newark Radiation Oncology

Newark, Ohio, United States, 43055

Actively Recruiting

124

Mercy Health Perrysburg Cancer Center

Perrysburg, Ohio, United States, 43551

Actively Recruiting

125

Southern Ohio Medical Center

Portsmouth, Ohio, United States, 45662

Actively Recruiting

126

Springfield Regional Cancer Center

Springfield, Ohio, United States, 45504

Actively Recruiting

127

Springfield Regional Medical Center

Springfield, Ohio, United States, 45504

Actively Recruiting

128

Mercy Health - Saint Vincent Hospital

Toledo, Ohio, United States, 43608

Actively Recruiting

129

Mercy Health - Saint Anne Hospital

Toledo, Ohio, United States, 43623

Actively Recruiting

130

Mercy Health Sylvania Radiation Oncology Center

Toledo, Ohio, United States, 43623

Actively Recruiting

131

Saint Ann's Hospital

Westerville, Ohio, United States, 43081

Actively Recruiting

132

Clinton Memorial Hospital/Foster J Boyd Regional Cancer Center

Wilmington, Ohio, United States, 45177

Actively Recruiting

133

Genesis Healthcare System Cancer Care Center

Zanesville, Ohio, United States, 43701

Actively Recruiting

134

Mercy Hospital Oklahoma City

Oklahoma City, Oklahoma, United States, 73120

Actively Recruiting

135

Geisinger Medical Center

Danville, Pennsylvania, United States, 17822

Actively Recruiting

136

Geisinger Medical Center-Cancer Center Hazleton

Hazleton, Pennsylvania, United States, 18201

Actively Recruiting

137

Geisinger Medical Oncology-Lewisburg

Lewisburg, Pennsylvania, United States, 17837

Actively Recruiting

138

Geisinger Cancer Services-Pottsville

Pottsville, Pennsylvania, United States, 17901

Actively Recruiting

139

Community Medical Center

Scranton, Pennsylvania, United States, 18510

Actively Recruiting

140

Geisinger Medical Oncology-Selinsgrove

Selinsgrove, Pennsylvania, United States, 17870

Actively Recruiting

141

Geisinger Wyoming Valley/Henry Cancer Center

Wilkes-Barre, Pennsylvania, United States, 18711

Actively Recruiting

142

Baptist Memorial Hospital and Cancer Center-Memphis

Memphis, Tennessee, United States, 38120

Actively Recruiting

143

Bon Secours Memorial Regional Medical Center

Mechanicsville, Virginia, United States, 23116

Actively Recruiting

144

Bon Secours Westchester Emergency Center

Midlothian, Virginia, United States, 23113

Actively Recruiting

145

Bon Secours Saint Francis Medical Center

Midlothian, Virginia, United States, 23114

Actively Recruiting

146

Bon Secours Richmond Community Hospital

Richmond, Virginia, United States, 23223

Actively Recruiting

147

Bon Secours Saint Mary's Hospital

Richmond, Virginia, United States, 23226

Actively Recruiting

148

Bon Secours Cancer Institute at Reynolds Crossing

Richmond, Virginia, United States, 23230

Actively Recruiting

149

Jefferson Healthcare

Port Townsend, Washington, United States, 98368

Actively Recruiting

150

ThedaCare Regional Cancer Center

Appleton, Wisconsin, United States, 54911

Actively Recruiting

151

Ascension Saint Elizabeth Hospital

Appleton, Wisconsin, United States, 54915

Actively Recruiting

152

ThedaCare Cancer Care - Berlin

Berlin, Wisconsin, United States, 54923

Actively Recruiting

153

Ascension Southeast Wisconsin Hospital - Elmbrook Campus

Brookfield, Wisconsin, United States, 53045

Actively Recruiting

154

Ascension Calumet Hospital

Chilton, Wisconsin, United States, 53014

Actively Recruiting

155

Ascension Saint Francis - Reiman Cancer Center

Franklin, Wisconsin, United States, 53132

Actively Recruiting

156

Ascension Southeast Wisconsin Hospital - Franklin

Franklin, Wisconsin, United States, 53132

Actively Recruiting

157

Gundersen Lutheran Medical Center

La Crosse, Wisconsin, United States, 54601

Actively Recruiting

158

Ascension Columbia Saint Mary's Hospital Ozaukee

Mequon, Wisconsin, United States, 53097

Actively Recruiting

159

Ascension Southeast Wisconsin Hospital - Saint Joseph Campus

Milwaukee, Wisconsin, United States, 53210

Actively Recruiting

160

Ascension Columbia Saint Mary's Hospital - Milwaukee

Milwaukee, Wisconsin, United States, 53211

Actively Recruiting

161

Ascension Saint Francis Hospital

Milwaukee, Wisconsin, United States, 53215

Actively Recruiting

162

ThedaCare Regional Medical Center - Neenah

Neenah, Wisconsin, United States, 54956

Actively Recruiting

163

ThedaCare Cancer Care - New London

New London, Wisconsin, United States, 54961

Actively Recruiting

164

Cancer Center of Western Wisconsin

New Richmond, Wisconsin, United States, 54017

Actively Recruiting

165

Ascension Mercy Hospital

Oshkosh, Wisconsin, United States, 54904

Actively Recruiting

166

ThedaCare Cancer Care - Oshkosh

Oshkosh, Wisconsin, United States, 54904

Actively Recruiting

167

Ascension All Saints Hospital

Racine, Wisconsin, United States, 53405

Actively Recruiting

168

ThedaCare Cancer Care - Shawano

Shawano, Wisconsin, United States, 54166

Actively Recruiting

169

Marshfield Medical Center-River Region at Stevens Point

Stevens Point, Wisconsin, United States, 54482

Actively Recruiting

170

ThedaCare Cancer Care - Waupaca

Waupaca, Wisconsin, United States, 54981

Actively Recruiting

171

Aspirus Regional Cancer Center

Wausau, Wisconsin, United States, 54401

Actively Recruiting

172

Marshfield Clinic-Wausau Center

Wausau, Wisconsin, United States, 54401

Actively Recruiting

173

Ascension Medical Group Southeast Wisconsin - Mayfair Road

Wauwatosa, Wisconsin, United States, 53226

Actively Recruiting

174

Marshfield Medical Center - Weston

Weston, Wisconsin, United States, 54476

Actively Recruiting

175

Cancer Center-Metro Medical Center Bayamon

Bayamón, Puerto Rico, 00959-5060

Actively Recruiting

176

Puerto Rico Hematology Oncology Group

Bayamón, Puerto Rico, 00961

Actively Recruiting

177

Doctors Cancer Center

Manati, Puerto Rico, 00674

Actively Recruiting

178

San Juan Community Oncology Group

San Juan, Puerto Rico, 00917

Actively Recruiting

179

Centro Comprensivo de Cancer de UPR

San Juan, Puerto Rico, 00927

Actively Recruiting

180

PROncology

San Juan, Puerto Rico, 00927

Actively Recruiting

181

San Juan City Hospital

San Juan, Puerto Rico, 00936

Actively Recruiting

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How is the study designed?

Study Type

INTERVENTIONAL

Masking

NONE

Allocation

RANDOMIZED

Model

PARALLEL

Primary Purpose

HEALTH_SERVICES_RESEARCH

Number of Arms

3

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Cost Communication and Financial Navigation in Cancer Patients (COSTCOM) | DecenTrialz