Actively Recruiting
Achieving Chronic Care equiTy by leVeraging the Telehealth Ecosystem
Led by University of California, San Francisco · Updated on 2026-01-06
600
Participants Needed
1
Research Sites
199 weeks
Total Duration
On this page
Sponsors
U
University of California, San Francisco
Lead Sponsor
S
San Francisco Tech Council
Collaborating Sponsor
AI-Summary
What this Trial Is About
This study examines the impact of a multi-level intervention aiming to improve telehealth access for low-income patients managing chronic health conditions, such as hypertension and diabetes. The multi-level intervention includes clinic-level practice facilitation and patient-level digital health coaching.
CONDITIONS
Official Title
Achieving Chronic Care equiTy by leVeraging the Telehealth Ecosystem
Who Can Participate
Eligibility Criteria
You may qualify if you...
- 18 years of age or older
- English or Spanish speaking
- Diagnosed with uncontrolled diabetes (A1C 8.0%) in the past 2 years or uncontrolled hypertension (SBP >140 mmHg)
- At least 2 visits at a participating San Francisco Health Network primary care site in the last 24 months
You will not qualify if you...
- Higher than average digital literacy (Digital Healthcare Literacy Scale score greater than 10)
- Presence of serious co-morbid conditions such as end-stage or terminal illness or severe mental illness
- No working phone number
- Visual or hearing impairments that prevent telehealth use for chronic disease management
- Cognitive impairment indicated by inability to restate study goals during consent
- Pregnancy
AI-Screening
AI-Powered Screening
Complete this quick 3-step screening to check your eligibility
Trial Site Locations
Total: 1 location
1
Zuckerberg San Francisco General Hospital (ZSFG) & SF Department of Public Health (DPH)
San Francisco, California, United States, 94110
Actively Recruiting
Research Team
A
Andy Ramirez, BS
CONTACT
A
Alexandra Velasquez, MS
CONTACT
How is the study designed?
Study Type
INTERVENTIONAL
Masking
SINGLE
Allocation
RANDOMIZED
Model
FACTORIAL
Primary Purpose
HEALTH_SERVICES_RESEARCH
Number of Arms
4
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