Actively Recruiting

Phase Not Applicable
Age: 18Years - 65Years
All Genders
ID06212687

Evaluation of a Digital Pre-therapy Patient Education Program (StartHjelp) in Outpatient Mental Health Care

Led by St. Olavs Hospital · Updated on 2025-06-08

170

Participants Needed

1

Research Sites

208 weeks

Total Duration

On this page

Sponsors

S

St. Olavs Hospital

Lead Sponsor

N

Norwegian University of Science and Technology

Collaborating Sponsor

AI-Summary

What this Trial Is About

Community mental health centers face challenges such as high demand, long waiting lists, and low patient engagement, which affect individuals with mental health conditions. This research aims to evaluate a digital pre-therapy patient education program designed for adults with mental disorders to improve treatment satisfaction, patient activation, knowledge, engagement, and overall mental health outcomes. The study explores how digital education may help overcome barriers and support better healthcare experiences without increasing costs. Participants are randomly assigned to one of two groups. The intervention group accesses StartHjelp, an app that gradually provides treatment-related information via videos and texts while waiting for outpatient mental health services. The control group receives the same information in written form sent by mail. This approach offers accessible, stepwise education to support patients before their treatment begins. Throughout the study, participants complete assessments at baseline, after intervention (up to 8 weeks), and at 12 months follow-up (up to 60 weeks). These include measures of patient satisfaction, activation, knowledge, enablement, functioning, mental health, stress, quality of life, involvement intentions, and expectations. The study tracks changes over time to understand the impact of the digital education program on patient outcomes and experiences.

CONDITIONS

Brief Title

Evaluation of a Digital Pre-therapy Patient Education Program (StartHjelp) in Outpatient Mental Health Care

Who Can Participate

Age: 18Years - 65Years
All Genders

Eligibility Criteria

Eligible

You may qualify if you...

  • Put on the waiting list for mental health outpatient treatment during the study period
  • Willing to participate in the study
  • Age over 18 years
  • Understand written and spoken Norwegian
Not Eligible

You will not qualify if you...

  • In need of acute help

AI-Screening

AI-Powered Screening

Complete this quick 3-step screening to check your eligibility

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Your Study Journey

Screening

Duration - 2 to 4 weeks

Participants are screened for eligibility to participate in the trial.

1 visit (in-person or remote)

Pre-therapy Digital Education

Duration - Up to 8 weeks

Participants receive access to a digital pre-therapy patient education program or mailed written materials while on the waiting list for outpatient mental health treatment. The program provides stepwise information about treatment, patient rights, and self-help options.

Participants access the program at their convenience; no required visits

Outpatient Mental Health Treatment

Duration - Varies per participant; not specified

Participants begin their scheduled outpatient mental health treatment following the pre-therapy education phase.

Visit schedule as per routine outpatient care

Follow-up Assessments

Duration - Up to 60 weeks

Participants complete follow-up assessments to evaluate treatment satisfaction, patient activation, knowledge, and mental health outcomes up to 12 months after the pre-therapy phase.

Assessment visits or questionnaires at 12 months post-intervention

Trial Site Locations

Total: 1 location

1

St.Olavs Hospital

Trondheim, Trøndelag, Norway, 7006

Actively Recruiting

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Research Team

M

Mariela L. Lara-Cabrera, PhD

H

Henrik Pedersen, Cand. Psych.

How is the study designed?

Study Type

INTERVENTIONAL

Masking

NONE

Allocation

RANDOMIZED

Model

PARALLEL

Primary Purpose

OTHER

Number of Arms

2

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Frequently Asked Questions

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